Privacy policy

Who is responsible for your data

Synergy Menorca Island S.L., CIF B19483460, Carrer Bajoli 29A, Maó, Menorca. Email: info@synergymenorca.com.

What data we collect

Only what you send us: your name, contact details, travel dates, number of guests and any message you write when you contact us by WhatsApp, email or phone, or when you make a booking.

When you stay in one of our homes, Spanish law requires us to record the identity details of every adult guest and pass them to the authorities.

Why we use it

To answer your enquiries, prepare and manage your booking and any extras you ask for, and to meet our legal obligations. The legal basis is taking steps at your request before a contract, performing the contract, and complying with the law.

We will only send you offers if you have asked us to, and you can stop them at any time.

Who we share it with

We never sell your data. We share it only when needed: with the partner you ask us to book for you (for example a car hire or boat company), with the authorities where the law requires it, and with the providers that host this website and our email and messaging services. WhatsApp (Meta) may process data outside the EU under the EU-US Data Privacy Framework.

How long we keep it

As long as needed to handle your enquiry or booking, and afterwards for the periods required by tax and tourism law.

Your rights

You can ask to see, correct or delete your data, to restrict or object to its use, or to receive a copy, by writing to info@synergymenorca.com. If you are not happy with our answer, you can complain to the Spanish Data Protection Agency (www.aepd.es).